SERVICE FEES

Individual sessions	Couple sessions	Family (3 or more individuals)
(50 mins) Initial consultation - $200	(50 mins) Initial consultation - $220	(50 mins) Initial consultation - $240
Subsequent Individual sessions (50 mins) - $180	Subsequent couple sessions (50 mins) - $200	Subsequent sessions - $220
Subsequent Individual Concession Sessions Seniors/Concession/Student Card Holders - $160 per consultation	Subsequent Couple Concession Sessions Seniors/Concession/Student Card Holders - $180 per consultation * Intensive couple sessions are available as needed	Subsequent Family Concession Sessions Seniors/Concession/Student Card Holders - $200 per consultation

* For information regarding the fees for additional services available, please contact Orana for information.

Medicare rebates apply if eligible with a Mental Health Plan - You need to claim the Rebate with Medicare after the session
NDIS, TAC, WorkSafe * Limited session availability for these service options; please call for an intake discussion and assessment. To book an appointment that is funded by these services; PLEASE email info@oranahealth.com.au; additional information is required to proceed in booking an appointment.

Payment options:

Online Electronic Funds Transfer (EFT)
Cash
SquareCredit/debit card *Transaction fee applies
Cancellations & Non-Attendance for booked appointments
To avoid being charged a late notification or non-attendance cancellation fee for a scheduled appointment, a minimum of 48hrs notice must be provided to Orana Health Services P/L to either reschedule or cancel.
When You provide 24hrs notice or less, (including non-attendance) for a booked appointment with Orana Health Services P/L, this will incur a Cancellation Fee of $110.00 or non-attendance for a booked appointment, this will be processed by the details provided when booking the appointment. (Further details are available, refer to the Resources Tab for the Orana Health Services P/L Services & Cancellation Policy).

Discounts & Concessions are available to:

Children Aged 16 years and under
Full-Time student (Incl. international students)
Pensioners
Seniors
Victorian Carer Card Holders
Health Care Card Holders

CANCELLATION & NON-ATTENDENCE

Cancellations & Non-Attendance for booked appointments

To avoid being charged a late notification or non-attendance cancellation fee for a scheduled appointment, a minimum of 48hrs notice must be provided to Orana Health Services P/L to either reschedule or cancel.
When You provide 24hrs notice or less, (including non-attendance) for a booked appointment with Orana Health Services P/L, this will incur a Cancellation Fee of $110.00 or non-attendance for a booked appointment, this will be processed by the details provided when booking the appointment. (Further details are available, refer to the Resources Tab for the Orana Health Services P/L Services & Cancellation Policy).
Sessions cancelled by Orana Health Services P/L due to staff leave, professional commitments and illness will not be charged. Advance notice will be provided where possible except in circumstances of an injury or sudden illness prevent such notice. Orana Health Service P/L will provide alternative sessions times if this is to occur.

PRIVATE HEALTH INSURANCE

Due to health insurance policies variations of eligible rebates, you are required to contact your health insurer directly to discuss your options.

QUALITY ASSURANCE

Please note services provided by Orana Health Services P/L are by professional and accredited counsellor(s) registered with the appropriate association. Your feedback regarding any service received is welcome, please phone or email your experience.

Fees for additional services (Group Sessions/Workshops/Seminars) will be advertised in advance, for all other service fee structures contact Orana Health Services staff to discuss.

For a Discussion in Confidence, Contact Orana Health Services Today

Phone: 1300 433 985 / Email: info@oranahealth.com.au
Registered Medicare & TAC Provider, Australian Association of Social Work member & Accredited Mental Health Social Worker AASW & AMHSW

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